Technological advances and the many opportunities offered by the internet have made it increasingly difficult to compete on a global scale. Only those that can provide superior service can hope to succeed. Clients and consumers have grown sophisticated and they have more choices than ever before. Superior communication systems is a key factor in staying competitive. When investigating business telephone solutions New Jersey companies are paying serious attention to the many benefits offered by VoIP systems.
Communications systems that make use of physical land lines have been around a long time. PABX installations, for example, have been the only option open to both smaller and larger organizations. They offer many benefits such as the ability to transfer calls, to communicate with several people at the same time, to record messages and to place calls on hold. The problem is that modern businesses now need more than this.
Traditional PABX installations were considered revolutionary in their day, but this is simply no longer the case. In the modern business environment mobility is the key to service delivery but the problem is that it is not possible to be mobile if one has to be at a specific desk and at a specific location in order to make and receive calls. This is perhaps the biggest drawback of PABX systems.
Another big drawback of PABX is that they require a large capital investment. There has to be a separate installation at every site, branch and outlet and each of these installations need to be manned by a telephonist. Then there is the significant cost factor of ongoing maintenance and the cost of down time when the system malfunctions. All of these factors contribute to extremely high communications costs.
VoIP service providers claim that their systems overcome all the drawbacks of traditional systems and that they are able to offer their clients even more features. VoIP entails the use of the internet as a communications platform. There is no physical installation of equipment at every site or branch. The service provider hosts the platform and remains responsible for upgrades and maintenance.
Just the cost reduction promised by VoIP service providers are already good enough reason to consider a switch, but VoIP also offers superior features. Users still have access to all the features offered by PABX systems, but they also enjoy voice to email, voice to fax, video conferencing and other advanced features. Users also love the fact that they can use the system with a variety of smart devices such as smart phones, laptop computers and tablets.
Apart from the savings, the single biggest benefit cited by VoIP users is the fact that they provide users the freedom to be mobile. Because the system can be used from any location employees can be at the site where they can be most productive and where their services are most needed. This ability can have a significant impact upon the service quality offered by the user.
There can be no doubt that superior communication abilities is a key factor in corporate success. Using the internet as a communications platform makes sense. It is efficient, economical and reliable. Many analysts think that these systems will soon become the only way in which to communicate.
Communications systems that make use of physical land lines have been around a long time. PABX installations, for example, have been the only option open to both smaller and larger organizations. They offer many benefits such as the ability to transfer calls, to communicate with several people at the same time, to record messages and to place calls on hold. The problem is that modern businesses now need more than this.
Traditional PABX installations were considered revolutionary in their day, but this is simply no longer the case. In the modern business environment mobility is the key to service delivery but the problem is that it is not possible to be mobile if one has to be at a specific desk and at a specific location in order to make and receive calls. This is perhaps the biggest drawback of PABX systems.
Another big drawback of PABX is that they require a large capital investment. There has to be a separate installation at every site, branch and outlet and each of these installations need to be manned by a telephonist. Then there is the significant cost factor of ongoing maintenance and the cost of down time when the system malfunctions. All of these factors contribute to extremely high communications costs.
VoIP service providers claim that their systems overcome all the drawbacks of traditional systems and that they are able to offer their clients even more features. VoIP entails the use of the internet as a communications platform. There is no physical installation of equipment at every site or branch. The service provider hosts the platform and remains responsible for upgrades and maintenance.
Just the cost reduction promised by VoIP service providers are already good enough reason to consider a switch, but VoIP also offers superior features. Users still have access to all the features offered by PABX systems, but they also enjoy voice to email, voice to fax, video conferencing and other advanced features. Users also love the fact that they can use the system with a variety of smart devices such as smart phones, laptop computers and tablets.
Apart from the savings, the single biggest benefit cited by VoIP users is the fact that they provide users the freedom to be mobile. Because the system can be used from any location employees can be at the site where they can be most productive and where their services are most needed. This ability can have a significant impact upon the service quality offered by the user.
There can be no doubt that superior communication abilities is a key factor in corporate success. Using the internet as a communications platform makes sense. It is efficient, economical and reliable. Many analysts think that these systems will soon become the only way in which to communicate.
About the Author:
When you are searching for the facts about business telephone solutions New Jersey locals can visit our web pages online today. More details are available at http://www.novacomip.com/index.html now.
No comments:
Post a Comment